SoberMinds Mental Health Services (SoberMinds MHS)
The SoberMinds MHS is comprised of TeleMental Health, confidential Counselling Services, Health Screenings, Clinics and Community Education Events. In addition, CMRH collaborates with treatment providers in acute mental illness and other substance abuse and provides referrals to clients that require Acute Rehabilitation services and Acute Substance Use Disorder Residential facilities.
Our services provide preventative and rehabilitative mental health services. We utilised multidisciplinary and responsive services for migrants, refugees and asylum seekers with mental health concerns or mental illnesses. The benefits are delivered by accredited psychologists, psychiatrists, social workers, registered nurses, occupational therapists, and traditional church leaders using excellent carer choice in the treatment they desire with respect, integrity, and safety.
Our health professionals specialise in the following area but are not limited to anxiety disorders- generalised anxiety, social anxiety, panic, mood disorders, including depression, bipolar type I and II, schizoaffective disorder, and psychotic depression.
If you or someone you know is finding it hard to manage mental health issues, try healthdirect’s Symptom Checker and get advice on seeking professional help.
The Symptom Checker guides you to the next appropriate healthcare steps: self-care, talking to a health professional, going through a hospital, or calling triple zero (000).
Some of the common mental health disorders or mental health illnesses include:
Support Services and Resources
The services and resources are person-centred, providing private, confidential Therapeutic Counselling, Alcohol and other Drug support services and Case Management. We offer this through group design/or one on one focusing on education, capability building, and empowerment of the community among all migrants, refugees, and asylum seekers.
We are welcoming, passionate, collaborative and committed to diversity and other groups.
The SoberMinds Mental Health Services Line 03 8772 1380 or 03 8382 2125 helps clients, parents, or families in need of our services and gets a quick referral as soon as they have been assessed.
We provide these services over the telephone, a video call or where appropriate. We have designed this program to understand the current challenges facing migrants, refugees, and asylum seekers, including transport and the COVID-19 rapid changing situation.
Confidential Counselling and support
Migrants, refugees, and asylum seekers find new resettlement countries stressful, with the majority having limited access to healthcare and health insurance. We offer this service in a way that suits individual needs and support through helpful counselling, evaluation, and referral free of charge.
Mental Health Screenings, Clinics and Community Forums
We hold free health clinics and workshops, forums, or conferences for safety and a healthy community. In addition, we present films, videos and events focused on mental health, self-care, and other topics of interest to migrants, refugees, and asylum seekers.
Suicide Prevention, Loss and Griefs
In migrants, refugees, and asylum seekers communities, we experience a high prevalence and rate of suicide loss. We are committed to helping those with thoughts of suicide or self-harm find support, stability, and better quality of life outcomes. We are here to provide support to those who are vulnerable, marginalised and socially isolated, often associated with suicidal thoughts and to help in navigating the very particular grief that losing a friend, relative or family to suicide can bring.
You can access SoberMinds Mental Health Services if you are:
- A person aged 6-65years old
- Migrant, refugee, and asylum seekers backgrounds living in the North-East, South-East, and Western Suburbs of Victoria
- In need of support with mental illness, psychological disorder or emotional wellbeing from a community health services
- Lack of access to a private psychologist, unable to access or afford mental health services.
SoberMinds Mental Health services are self-funded or donations from individuals of goodwill, so we provide services free for you at no cost.
We aim to support families, parents, or carers in need of immediate, voluntary Treatment, Substance Abuse or Drug-related Services.
Triage and Assessment
Our triage and assessment systems enable us to arrange an appointment with accredited mental health professionals to discuss, plan and treat your mental health issues. In addition, we have counsellors, mental health clinicians, social workers and psychologists that can attend you on-site (in-office appointments) or refer you to access culturally safe, appropriate and specific mental healthcare services, including interventions that support rehabilitation, treatment, and ongoing care.
- Upon receiving your referral, it may take our team 5-10 business days to review the request and connect to the family or people to the resources. Carers, Parents, or Families accessing and engaging with our program will be notified of recommended services through phone or email.
- A letter will be mailed to the carer, parent, or family and referred to the treatment provider to put the parent, client or family on a waitlist or provide community resources to the client, parent, or family to best support them.
As the agency providing services to the community and making a referral to the treatment provider, you will also receive correspondence on the outcome of the referral.
For referrals or other queries, please contact our administrators at:
The Refugee Resource Hub (RRH), 205 Thomas St, Dandenong, VIC, 3175 |
Telephone: 03 8772 1380 |03 8382 2125 |
Mobile: 0435 638 040 | 0412 436 116 |
For more information about eligibility and referral processes:
Resources and further assistance
Will you find the correct information to access appropriate mental health services in these resources?
Where to get further help, including organisations that work with all Australians:
- Suicide Call back Service on 1300 659 467
- DirectLine Victoria Drug/Alcohol Counselling on 1800 888 236
- Head to Health (to find digital health resources)
- Beyond Blue (anyone feeling depressed or anxious) – call 1300 22 4636
- Black Dog Institute (people affected by mood disorders) – online help
- headspace (online tools for young people)
- Mensline Australia-call 1300 78 99 78
- Lifeline (anyone having a personal crisis) – call 13 1114 or chat online
- Relationships Australia– 1300 364 277
Head to Health (What should you know about mental health conditions and disorders?), Beyond Blue (What is mental health?), Black Dog Institute (General wellbeing), headspace (Tips to keep good mental health), Mensline (Men’s mental Health – common challenges).